Refund policy

Returns & Exchanges

- All refunds and exchanges must be processed within 28 days of purchase.

- Due to hygiene reasons, underwear is exempt from our returns policy and cannot be exchanged or refunded.

- Personalised products are exempt from this policy. Wigan Athletic Football Club does not accept any responsibility for players leaving or changing their squad number.  Personalisation is ordered at the customers risk.  Statutory rights remain unaffected.

- All items must be in a sellable condition with tags and a valid receipt. Please return all items to the below address. Items without a receipt may be exchanged at the management's discretion.

- All Returns/Exchanges should be sent to "Latics Store, The Brick Community Stadium, Loire Drive, Wigan, WN5 0UZ