Latics Loyalty

You can now earn points as you spend when you shop online or in store and redeem them on future purchases with our brand new Latics Loyalty app.

Every £1 spent adds a point to your account with each point holding a value of 1p.

For example:
Spend: £100
Points accumulated: 100
Redemption value: £1

Your loyalty points do not expire and can be accumulated over any length of time. 

FAQ's - Latics Loyalty

How do I get Latics Loyalty?
You'll need to download the Latics Loyalty app. Head to the App Store on your Apple smartphone, or the Google Play Store on your Android smartphone.

How do I sign up on the app?
If you're a 2023/24 season ticket holder, #BELIEVE member or have shopped online with us since July 2019, please select *yes* when asked if you have a Latics Loyalty account.

You will then automatically be applied to your relevant discount group when shopping in-store and online.

OK, I seem to be signed up on the app. Now what do I need to do?
Right now, you will earn loyalty points on all of your purchases online and in store. These will be shown in your loyalty app.

How do I redeem my points?

To view your loyalty points online, click on the profile icon and your points will be shown underneath your order history. To redeem your points, simply enter the value of points you would like to redeem and a discount code will be generated. Enter this code in the basket at the checkout for your points to be redeemed!

Please note, once you have generated a discount code, this cannot be undone and must be used in one use.

Can I use Latics Loyalty in-store at DW Stadium?
Yes, simply open the app and have the barcode scanned at the till point for your discount to be applied and your loyalty points to be added.

My email address isn't recognised when I'm trying to register on the app...
Please get in touch at We'll take a look at this for you straight away and look to get to the bottom of the issue.