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All items are despatched via Royal Mail Signed for service. We offer the following services:

- 1st Class Signed For £5.50: 1-2 working days

- 2nd Class Signed For £3.95: 3-5 working days

- Special Delivery £10: Next Day before 1pm (Applies to orders placed before 3pm weekdays)

- European £10 - Allow 10 working day

- RoW £18 - Allow 14 working days

- If you require a tracking number for any 1st or 2nd class deliveries, please contact The Tracking number will only be updated when an attempt for delivery has been made.

All refunds and exchanges must be processed within 28 days of purchase. All items must be in a sellable condition with tags and a valid receipt. Please return all items to the below address. Items without a receipt may be exchanged at the management's discretion.

Personalised products are exempt from this policy. Wigan Athletic Football Club does not accept any responsibility for players leaving the club or changing squad number. Any customised shirts are printed at the customers own risk. Statutory rights remain unaffected.

**COVID19** - During the Covid 19 regulations, all refunds and exchanges will be quaratined for 72 hours before being put back in stock for sale. - Please note, all deliveries could be subject to a slight delay due to the ongoing Covid & busy Christmas period. - All Click & Collect orders are usually ready within 1 hour of ordering during opening hours. You will recieve an email when your order is ready to collect - Please check your spam folder. Personalised items can take up to 24 hours before the item is ready to collect.

All returns should be sent to: Latics Store DW Stadium Loire Drive Wigan WN5 0UZ. Please include any relevent paperwork explaining the return (exchange, refund etc).