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All refunds and exchanges must be processed within 28 days of purchase. All items must be in a sellable condition with tags and a valid receipt. Please return all items to the above address. Only items bought from the Latics store may be refunded or exchanged on site. No items from the Grand Arcade DW store may be refunded or exchanged at the stadium store.

Personalised products are exempt from this policy. Wigan Athletic Football Club does not accept any responsibility for players leaving the club or changing squad number. Any customised shirts are printed at the customers own risk. Statutory rights remain unaffected.

All returns should be sent to: Latics Store DW Stadium Loire Drive Wigan WN5 0UZ