FREE Click & Collect
- All C&C orders are processed at the Latics Store.
- You will be notified by email when your order is ready to collect, please check your junk/spam inbox
- We usually aim to have your order ready to collect within 24 hours of your purchase
- Collection is available:
- Monday - Friday: 10am - 5pm
- Saturday (non-matchday): 10am - 3pm
- Matchday: 10am - Kick Off & 30mins after FT.
- UK Standard Shipping - £3.95 - Hermes (Please allow 3-5 working days)
- DHL Express Delivery - £6.95 - DHL (Next Day delivery on orders placed before 2pm weekdays. Applies to most UK postcodes.)
- Weekends & Bank Holidays are not included in the above estimated delivery time.
International - Orders despatched via DHL. Please note, all international parcels may be subject to additional customs charges (country dependent) which must be paid by the recipient.
- European £15.95 - Allow 10 working days
- Rest of World £24.95 - Allow 14 working days
- Tracking numbers will be found in your account and on despatch email. Please visit www.DHL.com to track your item.
Returns & Exchanges
- All refunds and exchanges must be processed within 28 days of purchase - **The standard 28 day returns policy will be extended until the store re-opens to the public.
- Personalised products are exempt from this policy. Wigan Athletic Football Club does not accept any responsibility for players leaving or changing their squad number. Personalisation is ordered at the customers risk. Statutory rights remain unaffected.
- All items must be in a sellable condition with tags and a valid receipt. Please return all items to the below address. Items without a receipt may be exchanged at the management's discretion.
- All Returns/Exchanges should be sent to "Latics Store, DW Stadium, Loire Drive, Wigan, WN5 0UZ".